RETURNS
RETURNS AND EXCHANGES
We accept returns within 7 days of delivery for store credit only. The items must be in new condition, with tags attached, and in original packaging.
Customers will be responsible for return shipping costs. Once we receive your return a gift card code will be issued via email along with instructions. This code may be used towards the purchase of any available items.
Note that we do not include shipping fees in the gift card amount.
STORE CREDIT
Please indicate on the included return form that you would like to receive store credit for the returned item(s). Once we receive your return a gift card code will be issued via email along with instructions. This code may be used towards the purchase of any available items.
Note that we do not include shipping fees in the gift card amount.
INTERNATIONAL RETURNS AND EXCHANGES
On your commercial invoice, please mark the return shipment as “9801 - US GOODS RETURNING”.
DISCOUNTED ITEMS
Items purchased using a promotional discount code may only be returned for store credit.
FINAL SALE ITEMS
Products marked as final sale cannot be returned or exchanged.
IMPORTANT
Note that returned product must be in new condition, unworn, and with original packaging to qualify for store credit.
New Street Order is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. NewStreetOrder.com will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.
NEW STREET ORDER RETURNS
11473 Riverside Dr. #106
North Hollywood, CA 91602